We want to make sure you the customer, are fully taken care of.
Due to the nature of the 24 hour turnaround, we process jobs as soon as they are received. If you need to cancel an order you have placed, you must contact us and speak to a representative. If we can catch the job before it goes to print, we will be more than happy to cancel it, but if the job is already plated and scheduled for production, you are responsible for full payment.
Because of limitations with the Gang-Run printing process, the differences in equipment, paper, and neighboring image ink requirements, the accuracy of color reproduction is not guaranteed. We will accept no responsibility for color variations between submitted files and the final printed piece. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process.
If for any reason, your items were damaged due to shipping from UPS or with DELTA CARGO upon arrival, we at the FlyerAddict will do our ultimate best to make sure a full investigation is done and yes we will resubmit any lost or damaged articles. It is not our responsibility for neglegence from the shipping companies but as a customer whom we would like to partner with for the future we want to make you as happy as we can and make sure you are taken care of to anything humanly possible. We just want to make sure you shopping experience is a pleasant one.
If you have any questions or concerns, please contact us.
Pembroke Pines, FL