Here is a list of the most frequently asked questions and important things to know. If you have any further questions or have a question you cannot find below, please send us an email to email@example.com or give us a call and we will be happy to assist you.
Where can I upload my artwork to be printed?
File uploading takes place after successful checkout. After payment is made, you will be directed to an upload form where you can upload artwork for your order. If the upload form fails to load correctly, please email your artwork to firstname.lastname@example.org and include your order number in the subject line.
Will FlyerAddict.com color match my print job?
If your job is color critical you "MUST" request a MatchPrint Color Proof along with your job. MatchPrint Color Proofs are not included in our prices. Color is extremely subjective, so if you waive your right to a color proof, we will match color to the best of our ability and will rely solely on our judgment.
Because of limitations with the Gang-Run printing process, the differences in equipment, paper, and neighboring image ink requirements, the accuracy of color reproduction is not guaranteed. We will accept no responsibility for color variations between submitted files and the final printed piece. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process.
At what resolution should I submit my files?
Files should be submitted at least at 300 DPI. Submitting a file less than 300 DPI might cause it to look bad & we will not be responsible.
What colors do you use to print? Can I use PMS colors?
FlyerAddict.com ONLY prints in CMYK. No Pantone, PMS, RGB, etc.
What is the turnaround time for orders placed at FlyerAddict.com?
Our standard turnaround time is 24-48 Hours for products that do not require any postpress production such as folding, scoring, perforation etc. Some products that require more production steps can range anywhere from 3-7 days depending on the exact specs of the job. All product descriptions contain estimated turnaround times for your convenience. Turnaround times are for production only and do not include shipping transit time.
Will I always receive the exact amount and the exact size of what I order?
As industry standard, you will receive within 10% more or less due to errors. As far as the final size, due to the INEVITABLE tolerences in paper mills, on printing presses, and on cutters, the final size of your job may vary slightly. For example, if you submit a 4 x 6 the final size can really be as small as 3 7/8 x 5 7/8 (3.875 x 5.875). This is a printing standard and is completely acceptable.
Will FlyerAddict.com proof my job before it goes to print?
We do not proof jobs! By the time the job goes to the press, all edits should be final, the copy carefully proof read, and design issues settled. When you go to press, make sure the copy has been pre approved. WE ARE NOT RESPONSIBLE FOR PROOFING ANY SUBMITTED JOBS.
What are the payment terms?
FlyerAddict.com does not offer credit to any customers. All orders must be payed in full before going to print, no exceptions.
How do I cancel a job already in progress?
Due to the nature of the 24 hour turnaround, we process jobs as soon as they are received. If you need to cancel an order you have placed, you must contact us and speak to a representative. If we can catch the job before it goes to print, we will be more than happy to cancel it, but if the job is already plated and scheduled for production, you are responsible for full payment.